Someone will reach out to you and you'll generate a code that will be used to start a session. To schedule a remote support session, contact the Help Desk at or 61. Now you're set up to receive remote support, and when you visit you'll see a button that says "Generate Code" in the Get Support box. When the installation tells you it's complete, you can close any windows that were opened in the process. Once entered the pin, the user will be able to. You may be prompted to enter your computer password (the one you use to log in to the computer itself). It will ask for the pin set for the remote system while registering the system with Chrome Remote Desktop. Click Continue and then Install on the windows shown below. If youre an administrator of Google accounts for an organization, you can control who uses Chrome Remote Desktop from their account. If it doesn't, you may need to select "Download" and then double click "chromeremotedesktop.dmg" in your downloads.ħ. The installer should download and open automatically. Here, under “Remote Support,” you should select “Accept and Install.” After the extension has been added, you may close the windows that opened during this process and return to the original tab where you began. This procedure illustrates how multiple users cannot access a remote computer simultaneously. We're about halfway done - now you'll need to install the desktop client.Ħ. To connect to the remote session, click the instance. You'll see a confirmation, as below, that Chrome Remote Desktop has been added to your browser. Select the download button (highlighted here with a black box) under the “Get Support” section.ģ. You may need to sign into your MCAD Google account if you have not already.Ģ. On this page, click "Remote Support" in the upper right corner. For assistance with this process or to request a remote support session, please contact the Help Desk at or 61.ġ. Switch to the Display tab and enable the Use all my. You only have to do this installation process once. Open the Chrome Remote Desktop app and select an instance that has been set up with a different user. For help remotely accessing a computer on campus using Chrome Remote Desktop, contact the Help Desk.īelow are instructions for installing the remote support client. NOTE: This article addresses remote support only. Installing this does not give anyone continuous access to your computer - to start a remote support session, you'll have to explictly give permission, and you can end the session at any time. Chrome Remote Desktop is a handy program that can allow Help Desk staff to remotely control your computer in order to support you.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |